Last updated: 27 January 2026
These Terms and Conditions apply to the use of the Wynyard Therapy website and to any services provided by Wynyard Therapy. By accessing this website or booking an appointment, you agree to be bound by these Terms and Conditions.
If you do not agree with any part of these Terms and Conditions, please do not use this website or our services.
About us
Wynyard Therapy provides therapy and wellbeing services. Further details about our services can be found on our website.
Use of the website
You agree to use this website for lawful purposes only. You must not use this website in any way that causes or may cause damage to the website or interferes with other users’ access to the site.
We make reasonable efforts to ensure that the information on this website is accurate and up to date. However, we do not guarantee that all content is free from errors or omissions.
Therapy services
Therapy sessions are provided in good faith and are intended to support wellbeing. Therapy is not a substitute for medical care, diagnosis, or treatment. If you have a medical or mental health emergency, you should contact your GP, NHS 111, or emergency services immediately.
Results from therapy vary from person to person, and no guarantees are made regarding outcomes.
Appointments and bookings
Appointments can be booked via our website using the Phorest booking system or by contacting us directly.
When booking online, you will be redirected to Phorest to complete your appointment. Phorest operates under its own Terms and Conditions and Privacy Policy.
Payments
Payment terms, including fees and any deposits required, will be clearly communicated at the time of booking.
All online payments are processed securely by Phorest and its authorised payment providers. Wynyard Therapy does not store or process payment card details.
Cancellations and missed appointments
If you need to cancel or reschedule an appointment, we ask that you provide reasonable notice. Cancellation terms, including any applicable charges, will be made clear at the time of booking.
Failure to attend an appointment without notice may result in a charge.
Client responsibility
You are responsible for providing accurate and complete information relevant to your therapy sessions. This helps ensure sessions are delivered safely and effectively.
Limitation of liability
To the fullest extent permitted by law, Wynyard Therapy shall not be liable for any loss or damage arising from the use of this website or from participation in therapy services, except where liability cannot be excluded under UK law.
Nothing in these Terms and Conditions limits liability for death or personal injury caused by negligence.
Intellectual property
All content on this website, including text, images, and branding, is the property of Wynyard Therapy unless otherwise stated. Content must not be copied, reproduced, or distributed without prior written consent.
Third party links
This website may contain links to third party websites, including Phorest. We are not responsible for the content, policies, or practices of third party websites.
Privacy and cookies
Use of this website is also governed by our Privacy Policy and Cookie Policy, which explain how personal data and cookies are handled.
Changes to these terms
We may update these Terms and Conditions from time to time. Any changes will be published on this page.
Governing law
These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
